IronBiopeptides does not accept returns for opened or used items. Unopened, unused items may be eligible for return. Refunds are issued to the original payment method following inspection and approval.
Opened items are not eligible unless approved case-by-case.
Due to the nature of our products we do not offer refunds – if an item arrives damaged we will replace it
We currently ship to U.S. & Canada addresses only.
We can reship after 7 business days once the carrier confirms package status.
Customer is responsible for return shipping costs. Use a trackable shipping method.
Must be submitted within 30 days of purchase. Requests after 30 days are not eligible.
Refund issued to original payment method after inspection. Processing may take a few business days.
If tracking shows delivered but not received, contact the carrier.
We can help file a claim but cannot replace stolen packages.
ironbiopeptides refund requests can be made by contacting support within 14 days of delivery. Please include your order number and photos if the item is damaged or incorrect. Approved refunds are processed to the original payment method within 5 to 7 business days.
Orders can be modified within 30 minutes. After shipping, orders cannot be changed or canceled.
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